APIBrasil Messenger
One conversation, every channel
Official and unofficial WhatsApp, SMS, email and API come into the same panel, and campaigns, support and automation go out of it without switching tools.
Creating an account costs nothing. Plans are prepaid: top up whatever balance you want, with no lock-in and no cancellation fee.
Sample WhatsApp conversations: invoice billing, verification code, support and a reminder
- Hi Marina! 👋 Your August invoice is ready.09:12Delivered
- invoice-august.pdf1 page · 96 kB09:12Delivered
- Got it, thanks! I'll pay it today.09:14
- receipt.jpg09:47
- Payment confirmed ✅ Your receipt is on the way.09:48Delivered
- 🔐 Your access code is 418 902. It is valid for 5 minutes, and nobody on our team will ever ask you for it.14:20Delivered
- Can I move the due date to the 20th?16:02
- You can, starting with the next invoice. Noted here.16:03Delivered
- ⏰ Reminder: your delivery arrives tomorrow, between 8am and noon.08:05Delivered
- Great, I'll be home 👍08:07
Official and unofficial
Meta's official API for volume and QR code pairing for smaller operations, side by side in the same account.
Live status
Connections, deliveries and replies arrive over WebSocket. The screen changes state without anyone reloading the page.
Many agents, one number
The whole team answers from the same number, with per-module permissions and a record of who said what.
Six modules, one account
Each one solves a part of the operation, and all of them read the same contact base and the same balance.
Support and CRM
Kanban pipeline, help desk with queues and scheduled follow-ups, with AI that closes the ticket once the matter is settled.
- Drag-and-drop kanban CRM
- Tickets with support queues
- Follow-ups with Google Calendar
- Ticket resolution by AI
Automation with AI
Visual flow editor with more than 28 node types, an AI chatbot and a widget to install on your site.
- Visual flow editor
- More than 28 node types
- Widget for your site
- Text generation with AI
Lead prospecting
Company search by industry code, import of WhatsApp group members and contact validation before the sending starts.
- B2B search by industry code
- Import WhatsApp groups
- Automatic blacklist
- WhatsApp and email validation
Meta and marketing
Facebook Ads integrated, Conversions API, native Meta Flows, entry QR codes and analytics for the conversations.
- Facebook Ads in sync
- Conversions API without a pixel
- Native Meta Flows
- Entry QR codes
Integrations and API
Native Google Sheets, Contacts and Calendar, webhooks with field mapping, a documented REST API and white label.
- Google Sheets, Contacts and Calendar
- Webhooks with field mapping
- Interactive REST API
- White label on your own domain
WABA chat
An inbox in the shape your team already knows, with interactive messages, a product catalogue and live updates.
- WhatsApp Web style inbox
- Interactive messages and catalogue
- Stays open with no connection
- Live over WebSocket
Three steps to the first send
Connect the channel
Pair a number with a QR code or connect the official Meta account. The panel shows the session state while it comes up.
More than one number per account.
Bring the contacts
Import your base with tags and custom variables, and keep the blacklist out of the send from the very first campaign.
Tags, variables and blacklist.
Send and follow it
Create the campaign, schedule the time and follow delivery, reply and error per message, without waiting for tomorrow's report.
Pause and resume without losing progress.
What already comes in the panel
The groups in the Messenger menu, in the order the team meets them on the way in.
Overview
Dashboard with deliveries, pending items, errors and the trend for the period
Support
Chat, Meta WhatsApp (Cloud API, templates, conversions) and Meta Facebook
Tools
Sessions, webhooks, campaigns, templates, messages, contacts, tags and Whatzinho
Leads
WhatsApp search and B2B company search
Records
Custom variables to use in any template
Billing
Top-ups and usage statement
Administration
Integrations, companies, permissions, users and settings
And what the operation asks for in month two
Things that do not show up in the first week of use and decide whether the platform keeps up with growth.
- Scheduling with recurrence and time zone
- Inbox for campaign replies
- Panel menu customisable per company
- Team invites with permissions ready
- AI assistant inside the panel
- Permissions module by module
- Unified log of API and campaign sends
- Dynamic variables in templates
Before you connect the first number
The four questions that come up in every rollout conversation.
What is the difference between official and unofficial WhatsApp?
The official one (WABA) is approved by Meta, carries the verification badge and is more stable, which is what matters at volume. The unofficial one uses an ordinary number paired by QR code and suits testing and smaller operations.
Is there lock-in or a cancellation fee?
No. Plans are prepaid and flexible: you top up whatever balance you want and pay for the messages and the users active that month.
Can it be used only for support, with no bulk sending?
It can. The chat panel takes several agents on the same number, with or without AI in the middle, and bulk sending stays off if you never use it.
Does the platform hold up at high volume?
It was built for that: dedicated queues, send rate control to avoid blocks, and webhooks so your system can follow every state change.
Connect the first number today
Messenger is a separate platform, with its own panel and its own balance. The account is free and connecting takes as long as reading a QR code.
Prepaid plans, no lock-in and no cancellation fee.